# Privacy Policy **Last Updated:** August 25, 2025 ## **1. Introduction** Welcome to Ohm Namo ("we," "us," "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and with whom we share it. This policy applies to all information collected through our website (ohmnamo.com, ohmnamo.in) and any related services, sales, marketing, or events. By using our website, you agree to the collection and use of information in accordance with this policy. ## **2. Information We Collect** We collect personal information that you voluntarily provide to us when you register on the website, place an order, or otherwise contact us. The personal information we collect includes the following: - **Personal Identification Information:** Your full name. - **Contact Information:** Your email address and phone number. - **Address Information:** Your shipping address and billing address. We do not collect any other personal data, such as payment information (which is handled directly by our payment processors) or sensitive personal information. ## **3. How We Use Your Information** We use the information we collect for the following purposes: - **To Fulfill and Manage Your Orders:** We use your name, address, and contact information to process and deliver your purchases and to send you information, including order confirmations and shipping updates. - **To Communicate With You:** We may use your contact information to respond to your inquiries, provide customer support, and send you important updates about our services. - **For Internal Business Purposes:** For our internal record-keeping and administrative purposes. ## **4. How and When We Share Your Information** We value your privacy and do not sell your personal information to third parties. We only share your information with trusted third parties in the following limited circumstances: - **With Service Providers:** We share your information with third-party vendors and service providers who perform services on our behalf. This is strictly limited to what is necessary for them to perform their function. - **Delivery and Courier Services:** To deliver your order, we must share your **name, shipping address, and contact number/email** with our courier partners. They are contractually obligated to use this information solely for the purpose of delivering your package. - **For Legal Reasons:** We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process. ## **5. Data Security** We have implemented appropriate administrative, technical, and physical security measures designed to protect the security of any personal information we process. We use technologies like Secure Socket Layer (SSL) to encrypt data during transmission. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. ## **6. Data Retention** We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. ## **7. Your Rights** Depending on your location, you may have the following rights regarding your personal information: - **The right to access** – You have the right to request copies of your personal data. - **The right to rectification** – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete. - **The right to erasure** – You have the right to request that we erase your personal data, under certain conditions. To exercise these rights, please contact us using the contact details provided below. ## **8. Changes to This Privacy Policy** We may update this privacy policy from time to time. The updated version will be indicated by a "Last Updated" date, and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.